Frequently Asked Questions (FAQ)

What is PushpakO2 and what problem does it solve?

PushpakO2 is an Indian deep-technology company focused on autonomous aerospace systems, environmental intelligence, and automated pollution monitoring. The company addresses gaps in real-time environmental data collection, fragmented compliance mechanisms, and lack of auditable, tamper-resistant monitoring.

What differentiates PushpakO2 from other drone or monitoring companies?

PushpakO2 operates with end-to-end in-house development, privacy-by-design architecture, government-grade governance frameworks, a zero data monetization policy, and an India-first data sovereignty approach. It does not operate as a consumer surveillance or advertising technology company.

What is PushpakO2’s core data philosophy?

PushpakO2 follows minimum collection, purpose isolation, controlled access, and finite retention. Data is treated as regulated infrastructure, not as a business asset for exploitation.

What categories of data does PushpakO2 collect?

PushpakO2 may process limited personal data, technical and system data, and environmental or operational data strictly required for contractual, regulatory, or operational purposes.

Does PushpakO2 collect personal surveillance data?

No. PushpakO2 systems are not designed for facial recognition, behavioral tracking, profiling, or personal surveillance. Any additional data collection occurs only when mandated by law.

Do PushpakO2 drones capture images or videos of individuals?

PushpakO2 platforms are configured for environmental sensing and diagnostics. Any visual capture is incidental, non-identifying, and not used for biometric or individual identification.

Is geolocation data treated as personal data?

Environmental geolocation data is treated as non-personal by default. Where linkage to an identifiable individual is possible, enhanced safeguards are applied.

On what legal basis does PushpakO2 process data?

Processing is based on explicit consent, contractual necessity, legal obligation, government directive, or legitimate public interest. Implied consent is not relied upon.

Can consent be withdrawn?

Yes, except where processing is required for statutory compliance, regulatory enforcement, government contracts, or legal retention obligations.

How does PushpakO2 use collected data?

Data is used strictly for contractual execution, environmental analysis, system validation, compliance audits, and security or forensic purposes.

Does PushpakO2 use data to train AI models?

Client or personal data is never used to train third-party AI systems. Any internal improvements rely on synthetic, anonymized, or explicitly approved datasets.

Is data reused across projects?

No. Each project is logically and contractually isolated unless explicit written permission is obtained.

Where is data stored?

Data is primarily stored on secure India-based infrastructure. Cross-border storage is avoided unless legally unavoidable.

How long is data retained?

Data is retained only for the duration required by contract or law, after which it is securely deleted, anonymized, or archived.

What security measures are in place?

PushpakO2 employs encryption, zero-trust access control, multi-factor authentication, hardware-level protections, and continuous audit logging.

Does PushpakO2 sell or monetize data?

No. PushpakO2 does not sell, license, trade, or commercially exploit data.

Who can legally access the data?

Access is limited to authorized personnel, regulators, courts, law enforcement, or contractually bound service providers under strict NDAs.

Who owns data in government projects?

Typically, the commissioning authority owns the data. PushpakO2 acts as a data processor unless otherwise agreed contractually.

Are additional safeguards applied?

Yes. Sensitive projects involve restricted access teams, enhanced confidentiality clauses, project-specific SOPs, and separate audit trails.

What rights do individuals have?

Individuals may request access, correction, erasure, withdrawal of consent, and grievance redressal, subject to applicable law.

Can PushpakO2 refuse requests?

Yes, where requests conflict with national security, regulatory mandates, active investigations, or legal retention requirements.

How can a grievance be raised?

Grievances must be submitted to legal@pushpako2.com to ensure traceability and compliance.

What is the resolution timeline?

PushpakO2 aims to resolve grievances within 7 days, as mandated by law.

What happens in case of a data breach?

PushpakO2 follows a formal protocol involving immediate containment, forensic investigation, regulatory notification if required, and stakeholder communication.

Which law governs PushpakO2’s data practices?

All data practices are governed by Indian law, including the Digital Personal Data Protection Act, 2023.

Can this FAQ be updated?

Yes. Updates may be made to reflect legal, regulatory, or technological changes.